State Farm® Insurance Agent Melvin Banks

"Highly professional"

"Tavia, thank you 😊 ☺️ 🙏🏾 for taking the time to explain everything “INSURANCE” to Me today. I really appreciate your patience in this busy world, as I know that you have a lot of other people to tend to, I never felt rushed…
Melvin, I wanted to thank your entire team Individually, because I’ve dealt with each of them, & I’ve never been disappointed. However, Every time I click on the link, I am not given an option to, do I’m going to lump it all in 1 summary. I’ve expressed this to you during several calls I’ve had with you, THAT YOU HAVE AN AMAZING 🤩 TEAM OF PEOPLE Working with you (Tavia, Tovah, Kelen, Rosalyn, & all the rest that I’ve worked with since coming to State Farm; even those who might have departed). This just shows me that you must be either an amazing overseer yourself, or you’re very Strick; whatever the case maybe, I’m so glad that I chose your office to provide my insurance needs. GOD Bless🙏🏾& keep YOU ALL."

"Renee was very helpful, professional, and friendly. The entire process was easy, and all my questions were answered. I really appreciate the excellent customer service and follow-up. I highly recommend Renee and the State Farm team!"

"I had a great experience working with Renee. He was very patient and helpful, and took the time to walk me through the process and explain the important coverage details. I really appreciated his guidance and willingness to answer all my questions."

"Renee lock in the best deal for my client . First time signing up for an auto policy . My client was still able to get the best and lowest monthly quote. Without Renee’s help I would never have been able to get this deal done . My client called me super happy that he is now able to pick up his new vehicle . Also the quote and insurance was done within 10 minutes . Fastest insurance agent ever . (And I been selling cars for 11yrs so I know how long insurance could take . ) I will be sending over all my clients to Renee . Thank you again for your help ."

"The team at State Farm always puts me first. Where other insurances have literally left me stranded in storms, state farm always comes through, even covering costs for long distance towing. Rosalyn is an absolute gem of a person and always provides 5 star services. If you're looking for a team that cares, look no further than them!"

"I was well serviced and taken care of the price I’m paying is reasonable thank you for your service agent Renee you are a great agent"

"As a longtime customer of SF (over 30 years), I had a number of questions about my current home and auto coverage. Rebekah handled each question in a pleasant and professional manner. She patiently followed up on the more complex issues, like State Farm's new billing practices, which was very much appreciated. All in all, an excellent experience."

"I just wanted to say that service overall has been great, but specifically Kellen who has always been professional and very personable. She addresses all my questions and concerns while making me truly feel a part of the State Farm family!"

"Kelen siempre me da un buen servicio"

"I was helped my Rosey , i contacted her in a rush and she was able to answer my questions , was very knowledgeable . And got me covered and going with in a hr of cantering her !"

"Switch insurance and got a good price"

"Rosalyn was great she helped me so much and got me a cheaper rate than what I was paying. I love talking to her she is so easy to talk to and understanding. Very good customer service"

"Rosalyn is the best"

"Call your office this morning with a couple questions in reference to auto insurance and property insurance. Spoke with Ms. Roslyn and she was very helpful and accommodating. She’s very knowledgeable about the policy. Looking forward to doing business with your agency based on my contact.

I have to add this to my review about Ms. Rebekah . Not only is she knowledgeable about the role about her job. She is also very accommodating, kind and patient. Her customer service is excellent and she is very responsive and accommodating . It’s someone like her that you need to be upfront dealing with your clients. It was please with her services. She is a great asset to your team."

"Rosalyn was incredibly helpful and attentive to all my insurance needs. She took the time to understand what I was looking for and found me a great quote that fit perfectly. If you’re looking for a reliable insurance agent, I highly recommend asking for Rosalyn—she’ll work hard to get you the best rate for your needs."

"Rosalyn Torres was professional, courteous and knowledgeable. She explained in details on each options that was presented. Price was reasonable ."

"I’ve always gotten helpful information from customer service representative Jex about insurance policy coverage. Prompt with any questions and concerns. Thank you again."

"Thank you Kelen for always giving me great service."

"I had the pleasure of speaking with Jex. I needed to update details on my Renters Insurance. She was very courteous, professional and able to answer all of my questions. I highly recommend her to anyone looking for excellent service."

"Kelenlu from E.H. is AMAZING! Definitely a wonderful experience. She was with me every single step of the way. Thank you so much, I love my new car!!"

"Kelen its so great she's so wonderful. Good customer service"

"The young lady i was speaking to im pretty sure its rozey she explain everything to me in detail which made me feel at ease and believe me I left statefarm almost a year or two ago because of how they talk to me and how felt she insured me I will be treated with respect and would never have these issues again thank you Rozey"

"Renee was very helpful and responsive"

"She very nice, she helps me everyting
Thanks so much"