State Farm® Insurance Agent Melvin Banks

"Thank you so much tavia for your service,patience’s and consideration. I’m highly impressed with your professionalism and customer service💕"

"We had the pleasure of working with Tavia for our homeowners and car insurance. We wanted to change companies and so glad we did. Tavia made it seamless and reduced our cost! She is fun to work with. I felt like we had been friends for years! Thank you Tavia! Ted & Alison Grabowski"

"Amables y serviciales"

"Highly recommend my State Farm Insurance agent, Melvin Banks. I am so proud and thankful to have him and his whole team readily available to assist me with all my insurance needs. Kelen recently assisted me with my insurance policy and she provided excellent customer service. Thank you, Kelen!"

"Ms. Torres assisted me with getting automotive and renters insurance. Very polite and professional. Happy to be a customer."

"Estoy satisfecha con esta oficina son amables ,amigables.Siempre están disponibles cuando los necesito."

"Staff went above and beyond to make sure I have the best coverage for the best price and all bases are covered. I would highly recommend them to anyone looking to get great insurance at a great rate. Thanks again"

"I can't explain how grateful I am of the service I received from Tavia in the office. I went to query the reason for my rate increase and the magnitude of professionalism in which she explained and address the situation is highly appreciated. She even helped with suggestion how to lower my rate while still keeping my full coverage. Thank you Tavia. Your service is great!"

"It was a pleasure doing business with Rosalyn over at the East Htfd office today. She helped to provide me with the best home/auto insurance coverage & rates. Rosalyn is very knowledgeable, experienced , and attentive. Thanks for all your help!!!"

"Rosalyn was very kind and patient while helping me get insurance for the my first time"

"Excelente trabajo muy satisfecho kelen Santiago me ayudo mucho excelente trabajo gue hiso"

"Muy a gusto, llevo mas d 1 año con esta compañia y no tengo quejas y la Sra. Kelenlu siempre tan amable y muy profecional siempre buscando la manera d q sus clientes se sientan a gusto…"

"Rosalyn from start to finish offered excellent service! Very knowledgeable, she explains in detail and ensures adequate/appropriate coverage. She listened and took into account all my requests and needs so that these were met. Very thankful because I got better coverage for lower cost than my most recent company. Truly thankful and highly recommend for auto and home owner’s insurance."

"I recently had the pleasure of experiencing exceptional customer service from Rosalyn, and I cannot say enough good things about my interaction. From the moment I reached out, Rosalyn displayed a remarkable level of professionalism, attentiveness, and genuine care. She listened attentively to my concerns and questions, providing clear and thorough explanations that left me feeling satisfied. Rosalyn’s patience and willingness to go above and beyond truly stood out. She handled my inquiries swiftly and effectively, demonstrating extensive knowledge and expertise in her role. Her friendly demeanor and positive attitude made the entire interaction pleasant.!"

"I had the pleasure of speaking with Tavia over the phone regarding my renters insurance, and I can't express enough how helpful, professional, and funny she was. She took the time to patiently explain all the details and answered all my questions with clarity. Tavia made the entire process smooth and stress-free. I highly recommend her services to anyone in need of insurance assistance. Thank you, Tavia, for your outstanding support!"

"I’ve had the absolute pleasure of working with Miss Kelen!! Such a knowledgeable person- great service with a beautiful smile!! I can’t say enough wonderful things about this young lady!! Mr. Melvin Banks is surely blessed to have such an amazing team and Kelen is the icing on the cake!! 🍰🥳‼️"

"I wanted to switch insurance company, because I was paying so much. I called State Farm and spoke to Kelen Santiago. She was very professional and was very comfortable to talk to. She got me a quote that I was really pleased with. I really appreciate that she took the time out to help me. I give five stars. Keep up the good works."

"Kelen is wonderful person I been working with her since 2017 I’m 100% happy with her She is very good and very helpful"

"The best insurance agent East Hartford, Kellen is a very good person and does an excellent job. Whenever I have a problem, she helps me immediately and offers solutions. I recommend it to everyone."

"Nice well rounded people, and always looking to help"

"Buen servicio kelen es muy buena persona ledoy un 10 siempre me ayuda a resolver los problemas"

"Muy buen servicio eh comunicación especial mente Kelen quien te da el mejor servicio en español y es muy atenta con sus clientes"

"Rosyln was super patient and really good at explaining everything to me"

"The customer service from Tavia was exceptional. Communication was clear allowing for easy understanding of policies. My family and I are very pleased to have worked with her."

"Tavia is an excellent agent. She good at what she does and provides excellent service."