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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Baylei M

July 19, 2024

5  out of  5 rating by Baylei M
"I had the pleasure of speaking with Tavia over the phone regarding my renters insurance, and I can't express enough how helpful, professional, and funny she was. She took the time to patiently explain all the details and answered all my questions with clarity. Tavia made the entire process smooth and stress-free. I highly recommend her services to anyone in need of insurance assistance. Thank you, Tavia, for your outstanding support!"
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Cornelia Mack

July 18, 2024

5  out of  5 rating by Cornelia Mack
"I’ve had the absolute pleasure of working with Miss Kelen!! Such a knowledgeable person- great service with a beautiful smile!! I can’t say enough wonderful things about this young lady!! Mr. Melvin Banks is surely blessed to have such an amazing team and Kelen is the icing on the cake!! 🍰🥳‼️"
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Lurlene Ash

July 18, 2024

5  out of  5 rating by Lurlene Ash
"I wanted to switch insurance company, because I was paying so much. I called State Farm and spoke to Kelen Santiago. She was very professional and was very comfortable to talk to. She got me a quote that I was really pleased with. I really appreciate that she took the time out to help me. I give five stars. Keep up the good works."
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Oktan Mursaloglu

July 10, 2024

5  out of  5 rating by Oktan Mursaloglu
"Kelen is wonderful person I been working with her since 2017 I’m 100% happy with her She is very good and very helpful"
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Melikşah Elmaslı

July 5, 2024

5  out of  5 rating by Melikşah Elmaslı
"The best insurance agent East Hartford, Kellen is a very good person and does an excellent job. Whenever I have a problem, she helps me immediately and offers solutions. I recommend it to everyone."
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Quan Mcray

July 2, 2024

5  out of  5 rating by Quan Mcray
"Nice well rounded people, and always looking to help"
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Amilcar Fuentes

June 27, 2024

5  out of  5 rating by Amilcar Fuentes
"Buen servicio kelen es muy buena persona ledoy un 10 siempre me ayuda a resolver los problemas"
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Edwin Mejia cruz

June 25, 2024

5  out of  5 rating by Edwin Mejia cruz
"Muy buen servicio eh comunicación especial mente Kelen quien te da el mejor servicio en español y es muy atenta con sus clientes"
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Genny Tobon

June 17, 2024

5  out of  5 rating by Genny Tobon
"Rosyln was super patient and really good at explaining everything to me"
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charmaine mckogg

June 13, 2024

5  out of  5 rating by charmaine mckogg
"The customer service from Tavia was exceptional. Communication was clear allowing for easy understanding of policies. My family and I are very pleased to have worked with her."
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Delroy Moses

June 12, 2024

5  out of  5 rating by Delroy Moses
"Tavia is an excellent agent. She good at what she does and provides excellent service."
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Shirley Obiri Yeboah

June 11, 2024

5  out of  5 rating by Shirley Obiri Yeboah
"The service I received was excellent"
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Jahvel West

June 10, 2024

5  out of  5 rating by Jahvel West
"Tavia was professional and explained every detail to me."
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John Gregory

June 7, 2024

5  out of  5 rating by John Gregory
"So I had renter's policy with a different insurance company for over 8 years this month my policy increased met with Rosalyn what can I say except OMG!policy is half the price of what I was paying every month huge savings every month. Rosalyn was knowledgeable and professional"
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Enrique Marínez Martínez

June 5, 2024

5  out of  5 rating by Enrique Marínez Martínez
"Un lugar donde me Trahan muy bien cada ves que yo lo visito muchas gracias"
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Joyce Wynter Brown

June 3, 2024

5  out of  5 rating by Joyce Wynter Brown
"My interaction with State Farm was efficient, informative and well presented by Miss Roslyn. I gave her five stars. Thank you for being a great agent to State Farm.🌸"
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Britania Campbell

May 31, 2024

5  out of  5 rating by Britania Campbell
"Working with Tavia has been phenomenal! I personally would recommend her to anyone trying to lower their car insurance. She has patience, friendly, nice and overall an charismatic person! Thank you Tavia for the extraordinary work you are doing at State Farm’s!!"
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sugandh Bhatia

May 30, 2024

5  out of  5 rating by sugandh Bhatia
"I moved to Melvin Banks insurance but the move did not go smooth and State Farms charged me more in auto insurance than they were supposed to, but Anita Melhorn from Melvin Banks office was extremely helpful and understanding of my issue. She went over and beyond to get my insurance issue fixed with the claims department, she explained me the insurance calculation patiently. She took it upon herself to get my account transferred to a mutual customer, and kept me posted at every step of the transfer process till it was all done. She is a great employee with excellent customer service skills. Employees like her make things very smooth and easy to handle for customers."
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Jinneiry Colon

May 24, 2024

5  out of  5 rating by Jinneiry Colon
"Exelente servicio"
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Richard Quinton

May 17, 2024

5  out of  5 rating by Richard Quinton
"Tavia is polite and easy to work with."
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Will Guarnieri

May 17, 2024

5  out of  5 rating by Will Guarnieri
"Tavia is a pleasure to work with! Very friendly and services offered are excellent. Highly recommend."
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Stuart “Prince Ace” Gomes

May 17, 2024

5  out of  5 rating by Stuart “Prince Ace” Gomes
"Tavia from State Farm helped me a lot and did not give up until I was satisfied with the price of my auto policy and my home owners insurance policy. I will recommend"
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Kenya M

May 16, 2024

5  out of  5 rating by Kenya M
"Kelen is the best! She has been taking care of my husband and I insurance needs for years and she always gives us the best rates, always courteous and professional."
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Lelieth Gordon

May 15, 2024

5  out of  5 rating by Lelieth Gordon
"Tania Forrest is a excellent agent. She has a great personality and wonderful to do business with. Tania knows her job well and knows how to make the clients feel comfortable. Her tone of voice is calm and relaxed. I am glad that I was able to do business with her."
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Nichola Dwyer

May 10, 2024

5  out of  5 rating by Nichola Dwyer
"Tavia was extremely thorough, patient and professional. She answered all my questions."