Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jay Mistry

Jay Mistry

March 19, 2024

5  out of  5 rating by Jay Mistry
"Working with Rosalyn Torres for my renters insurance was fantastic! She provided prompt assistance in getting me the perfect coverage and quote tailored to my needs. Professional, efficient, and helpful throughout the process. Highly recommend Rosalyn Torres for her excellent service!"
Profile photo of Errol Flynn

Errol Flynn

March 11, 2024

5  out of  5 rating by Errol Flynn
"Agent Rosalyn Torres was exceptional! Even staying after hours to ensure that I got the help that I needed. I highly recommend their services."
Profile photo of Victor Matos

Victor Matos

March 8, 2024

5  out of  5 rating by Victor Matos
"I went to get an auto policy and Tavia gave me a great bundle with renters and life insurance. All the things I needed. I am more at ease and very have with my experience #MelvinBanks"
Profile photo of Michael Gosselin

Michael Gosselin

March 8, 2024

5  out of  5 rating by Michael Gosselin
"I have been with Melvin Banks - State Farm for 2 years now and I highly recommend his entire team. They have great rates and excellent customer service!! When you call or email, ask for Rosalyn, she will take good care of you!👍😁"
Profile photo of Michele Lawrence

Michele Lawrence

March 7, 2024

5  out of  5 rating by Michele Lawrence
"I called State Farm to inquire about home and auto insurance and Rosalyn helped me. She’s extremely professional, knowledgeable and even gave options that worked best for me. I would highly recommend!"
Profile photo of Elizabeth Rodriguez

Elizabeth Rodriguez

February 24, 2024

5  out of  5 rating by Elizabeth Rodriguez
"Hi am wanting to say thank you to Travia I am Elizabeth Rodriguez I called to make my car insurance payment and she took my payment and she took her time to ask me if I had life insurance I said no she took her time to explain to me that State Farm offers life insurance and because of people like her am a happy customer thanks to her now I have life insurance thank you Tavia for good customer service and understanding Excellent customer service"
Profile photo of Ismael Serrano

Ismael Serrano

February 23, 2024

5  out of  5 rating by Ismael Serrano
"Very good thanks."
Profile photo of Sadick Abdul mumin

Sadick Abdul mumin

February 22, 2024

5  out of  5 rating by Sadick Abdul mumin
"Very Great customer service Rosalyn is very informative and knows a lot she is kind and respectful and I will definitely recommend friends and family… thanks for your assistance Rosalyn"
Profile photo of Mert Vural

Mert Vural

February 7, 2024

5  out of  5 rating by Mert Vural
"Rosalyn was great and informative! Will highly recommend !"
Profile photo of Jose m Adorno

Jose m Adorno

February 2, 2024

5  out of  5 rating by Jose m Adorno
"My experience with Tovah was quick, fast and easy! I tried shopping with another company and they gave me a hard time. I'm glad I found this place, I'm very happy!"
Profile photo of Stuart Smith

Stuart Smith

February 2, 2024

5  out of  5 rating by Stuart Smith
"Fantastic customer service. Tavia made me feel at ease and provided quality answers to all inquiries. She was an absolute pleasure to deal with!"
Profile photo of Desmond Abdul

Desmond Abdul

January 30, 2024

5  out of  5 rating by Desmond Abdul
"Tavia is knowledgeable about the products and assisted me with my insurance needs in office. Thank you"
Profile photo of Hatshepsut Pakeman-Symister

Hatshepsut Pakeman-Symister

January 25, 2024

5  out of  5 rating by Hatshepsut Pakeman-Symister
"Great customer service, and Tavia was SO helpful! I am recommending her to friends!"
Profile photo of Howard Marsh

Howard Marsh

January 24, 2024

5  out of  5 rating by Howard Marsh
"Great customer service. Tavia took the time to find me discounts on my home and car. My quotes were lower for both and saved me thousands of dollars. Again thank you for the savings."
Profile photo of Victor Hernandez

Victor Hernandez

January 22, 2024

5  out of  5 rating by Victor Hernandez
"Tavia is the best.. very helpful"
Profile photo of robert howard

robert howard

January 8, 2024

5  out of  5 rating by robert howard
"Tavia is all that and some, incredible. She took the time to listen to my concerns and addressed each one them. The service she provided was great and I will definitely refer family and friends to her. She's an asset to State Farms."
Profile photo of Milagros Diaz

Milagros Diaz

December 28, 2023

5  out of  5 rating by Milagros Diaz
"I could not be happier with the customer service received from Tavia. Took care of my insurance needs expeditiously and professionally. Thank you for your kind service."
Profile photo of leron linton

leron linton

December 27, 2023

5  out of  5 rating by leron linton
"Quick and prompt answers to all my questions and concerns. Very pleased with the service I received."
Profile photo of Trang Tran

Trang Tran

December 26, 2023

5  out of  5 rating by Trang Tran
"Tavia is super helpful and patient during my first time working with State Farm. Highly recommend!"
Profile photo of Ebony Saunders

Ebony Saunders

December 22, 2023

5  out of  5 rating by Ebony Saunders
"I’ve been with them for many years and absolutely love them! They are one of the best companies ever! Definitely help you with all ur need & family needs! I’d highly recommend State Farm reasonable, affordable prices as well!"
Profile photo of Blonde Shell

Blonde Shell

December 12, 2023

1  out of  5 rating by Blonde Shell
"Worst customer service ever. The woman Kelenlu Santiago is the rudest of them all. I was missed quoted and when called for explanation, she became very defensive and nasty as if I made the mishap to the quote. Never once apologized. When asked for a revised bill showing everything she discussed, she became VERY nasty. I would not recommend this office to ANYONE unless you’re okay with unprofessionals."
Profile photo of nagi reddy Gogulamudi

nagi reddy Gogulamudi

December 6, 2023

5  out of  5 rating by nagi reddy Gogulamudi
"I experienced aa great service. Rosalyn helped me a lot with whole process"
Profile photo of Steadman Johns

Steadman Johns

December 4, 2023

5  out of  5 rating by Steadman Johns
"Over the years I’ve been doing business and dealing with customer service representatives is the best customer service I’ve ever had. Everything was explained in full so you can understand what you’re doing I was allowed to ask questions and they were answered right away in simple terms that I was able to understand. I would recommend anyone to Ms. Forrest she deserves more than five stars I would give her ten."
Profile photo of Kola

Kola

November 20, 2023

5  out of  5 rating by Kola
"Great customer service! Their representative Tavia was very helpful in walking my father and I through the whole process."
Profile photo of BANDARU SAI KIRAN

BANDARU SAI KIRAN

November 10, 2023

5  out of  5 rating by BANDARU SAI KIRAN
"Well communicated with customers and explanation about everything is Good"