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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Pramod Pawar

December 16, 2022

5  out of  5 rating by Pramod Pawar
"It was very friendly and informative talking with Tovah to finalize my Auto and Renter insurance!! much appreciated"

Keturah Grant

December 14, 2022

5  out of  5 rating by Keturah Grant
"Very helpful, and gave me all the deals that i could get for a affordable price. Walked through the policy with me for better understanding. Great"

lisa cwikla

October 28, 2022

5  out of  5 rating by lisa cwikla
"State farm has always been there to answer my questions and work out problems if there ever any very helpful in all ways highly recommend them more than a five I would say more like a 10"

Keith hawkins

October 7, 2022

5  out of  5 rating by Keith hawkins
"Met Melvin years ago. Never thought we'd do business. From auto yo the purchase of my new home. Also many thanks to Kellenlu. She has been so helpful what a blessing. Looking forward to many good years of business together."

Tina Gasper

September 28, 2022

5  out of  5 rating by Tina Gasper
"Always wonderful and accomdating to work with!!"

Joey Whitwell

August 31, 2022

5  out of  5 rating by Joey Whitwell
"Very helpful & easy when I needed to switch my State Farm insurance from out of state. I talked with Tovah and she was great!"

Brittany Leary

August 30, 2022

5  out of  5 rating by Brittany Leary
"Always helpful and friendly."

akina Richards

August 25, 2022

5  out of  5 rating by akina Richards
"I have been with State Farm’s over 10 years, Great service. Staff is always professional and helpful over the years"


May 31, 2022

5  out of  5 rating by KoiSage
"Amazing Customer service and very helpful. I would recommend to anyone"

amanda martinez

May 31, 2022

5  out of  5 rating by amanda martinez
"I have to say me and my husband have been with Melvin Bank state farm for about 6 years and we couldn't be more happier , every single employer that has worked here rather they left or still there have been nothing but amazing and a big help to us when needed . Thank you guys so much"

Olga Rodriguez

May 17, 2022

5  out of  5 rating by Olga Rodriguez
"I'm very satisfied with my insurance.And the secretary in the office are very helpful thank you state farms"

Melvin Johnson

May 9, 2022

5  out of  5 rating by Melvin Johnson
"Raj did a great job of ensuring we had the binders and proofs of insurance as we moved our coverage to a new car we purchased. There were several changes needed in the dates for the coverage as we hit delays in the purchase, and these were accommodated promptly as needed. Couldn't be happier with the service. Happy to be a long-time customer of State Farm and of this agency."

A Dot East

April 21, 2022

5  out of  5 rating by A Dot East
"Great agency outstanding staff it was a pleasure working with Tovah Murphy very knowledgeable! Referring my friends and family! #teamstatefarm"

Uncle Snizzle

April 13, 2022

5  out of  5 rating by Uncle Snizzle
"awesome service, everyone is so nice down to earth and Professional.. easy to work with and I never have any problems.. been with Melvin Banks office for over 12 years now, always a pleasure 🥰"

Jane Martin

April 6, 2022

5  out of  5 rating by Jane Martin
"Very helpful ."

Roberto Vazquez

March 31, 2022

5  out of  5 rating by Roberto Vazquez
"Staff was very helpful with detail for everything I needed definitely recommend everyone looking for insurance!! Thank you"

It’s Lugo Bsq

March 30, 2022

5  out of  5 rating by It’s Lugo Bsq
"Everything was done properly and on time"

Carmen Ramirez

September 21, 2021

5  out of  5 rating by Carmen Ramirez
"I love my insurance💯"

Dale Brown

March 29, 2021

5  out of  5 rating by Dale Brown
"Nice people. Very pleasant. Good rates"

Sabrina Niles

March 9, 2021

5  out of  5 rating by Sabrina Niles
"Highly recommend my State Farm Insurance agent, Melvin Banks. I am so proud and thankful to have him and his whole team readily available to assist me with all my insurance needs."

David Baez

September 18, 2020

5  out of  5 rating by David Baez
"Ericka Cyr was very helpful and nice with helping me with my insurance! Got all the help I needed and even more! One of the nicest and best people I've gotten help from with insurance."

Rebecca Warner

September 17, 2020

5  out of  5 rating by Rebecca Warner
"The team members here are wonderful. They were incredibly helpful and knowledgeable in explaining all the coverage options when I started my auto policy and made sure I understood what each part Of my policy covered. They also offered me a rental policy to protect my personal belongings and helped me understand the importance of having one and keeping my stuff protected as well as my car. I highly recommend this office to anyone looking for great customer service and affordable/reasonable rates!"

yara vazquez

June 6, 2020

5  out of  5 rating by yara vazquez
"(Translated by Google) Excelent service (Original) Exelente servicio"

Lisa Cowell

March 20, 2020

5  out of  5 rating by Lisa Cowell
"Great office - attentive and knowledgeable."

Jenefa fredericks

March 14, 2020

5  out of  5 rating by Jenefa fredericks
"Very good customer Service"